Background Abu Dhabi Duty Free opened it's doors in 1984 and has grown from strength to strength ever since to become one of the worlds finest Duty Free complexes in the world, winning several prestigious awards along the way.
Only a year after opening ADDF received a Frontier Marketing Award, considered to be an Oscar of the Industry, at Cannes, for best new Duty Free. This was only the beginning of great achievements to come.

Design Abu Dhabi Duty Free is not only well-known for outstanding marketing concepts, top quality stores and superior service but also for the unique design of the building itself. The interior has a state of the art futuristic satellite in the form of a mushroom rising up from the floor to the ceiling in changing colours of blue and green making it seem as though the floor, ceiling and walls are made from the same material. The unique design is an attraction in itself.

As one looks from the centre of the dome to the perimeters, the colour changes gradually from green outlined in blue, to blue shapes outlined in green. The nearer you are to the outside, the bluer the décor is. This colour scheme reflects the greenery of Abu Dhabi next to the blue of the sea.

Through the years AADF has witness refurbishments, renovations and extensions taking the retail area from only six shops in 1994 to a retail area of over 5000 square meters.

Brilliantly researched and designed, Abu Dhabi Duty Free pioneered the shop-in-shop concept with branded corners for various prestigious international brands displaying their corporate identities. The range of the various retail outlets available is vast, with emphasis on branded goods. Several top brand names in fashion, fragrance, cosmetics, confectionery and more create a lavish look and feel to the retail area.
Other popular goods include gold and electronic items, local antiques and souvenirs. Small purchases are equally well covered - books or necessities like pharmaceuticals and toiletries are all displayed in a spectacular setting

New terminals
Abu Dhabi International recently increased its retail area by 1350 meters, month, with the opening of two new terminals. These terminals have been opened to accommodate the ever increasing number of passengers moving through this facility as an interin solution while major expansion plans move forward..
A terminal known as the Gulf Traveller Terminal, dedicated to Gulf Air All Economy travellers only, was opened opposite and below Terminal 1 (which is currently the main airport terminal). A second terminal, known as Terminal 2, was opened 900 meters away from Terminal 1 to cater for 15 airlines.
A third terminal, which will be known as the Etihad Terminal will open in the first half of 2006.

Sales increase
The first nine months of the year have been very successful at Abu Dhabi Duty Free with the sales showing an increase of 8.5% in total revenue in comparison to the same period last year. The biggest categories contributing to the sales were Liquor and Tobacco with 20.75%, Confectionery with 18.52% and Beauty & Fragrance with 14.86%.

The star performers so far this year have been Beauty & Fragrance with a sales increase of 21.15 %, Liquor & Tobacco 11.6% , the Destination Shop 65.6%, World of Cigars 33.5%, Gold 6.78% and Swarovski 54%.

These results are a reflection of the change of passenger profile in Terminal 1 as Etihad Airways, the National Carrier of the UAE, increases its destinations in Europe. In terms of European profile Etihad Airways has flights to Munich, Frankfort, Geneva and London which has seen Swiss, German and British passengers taking a higher share of business in Duty Free. Flights to Canada, Brussels and Johannesburg later this year will add to this trend.

August statistics show that GCC Airlines contributed the most customers who provided 66.5 percent of the sales by spending an average of AED182 per person. Etihad Airways made an impact by contributing 26.3% to this figure, an increase of 138.1% over last years figure.
Sub-continent Airlines contributed 11.8 percent with an average of AED170 per person and European Airlines contributed 7.6 percent with an average of AED198 per person.

Abu Dhabi Duty Free Retail Contacts:
Dan Cappell (Deputy Managing Director)
Richard Issac (Retail Operations Manager)
Karen Fairman (Sales Manager)
TEL: 02 505 2538 / 9 / 40
FAX: 02 575 7261
EMAIL ADDRESS: addfs@emirates.net.ae
WEBSITE ADDRESS: www.addf.ae

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Aldeasa, one of the most important Airport Retail Operators, is now jointly owned by the Altadis/Autogrill Partnership. Altadis the Spanish-French tobacco company owns 50% of the shares while Autogrill, the prominent Italian Food & Beverage Operator owns the other 50%.

The business fundamentally incorporates two main activities: the Airport Retail Business, that presently represents 95% of Aldeasa's turnover, has placed the company in the 4th rank of the worldwide Airport Retail Operators ranking, and the other 5% is commercial activities at Palaces and Museums in Spain and Latin America, that maintains the cultural image of Aldeasa.

Aldeasa has 223 shops in 11 countries in the world; 118 shops distributed over 21 Spanish Airports, and 46 shops in Latin America, The Middle East, Europe and Africa. There are 59 shops located at cultural and historical sites in Spain and Latin America.

Aldeasa won the concession to the Jordan Airports Duty Free Shops (JADFS) in July 2000 through an international tender, for a 12 years exclusive operating rights in the Jordanian Airports: Queen Alia International Airport, King Hussein International Airport (Aqaba), and Amman Airport (Marka), in addition to the Sales On Board of the operating airline company.

www.aldeasa.es and www.aldeasa.com

Phone:- 00962 6 4451866
Fax :- 00962 6 4451478
E-Mail:- dutyfree@aldeasa.com.jo

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A Brand Behind Quality Travel Retail Aer Rianta International-
A Sense of Place- Acknowledged and respected as one of the world's most experienced travel retail specialist, Aer Rianta International has an extensive portfolio of quality travel retail operations throughout the Middle East. The Company's presence in the region over the past two decades, gives it an unrivalled understanding of the cultural diversities of the region. This, when combined with a flexible and enterprising business model, allows us to constantly convert commercial opportunities into profitable business for our many partners throughout the region.

With our regional headquarters strategically locatedin the Kingdom of Bahrain we offer a comprehensive range of support services to our clients from management consultancy to the turnkey retail solution for airlines, marine, airport and other land based operators. If you are interested in partnership or would like your operation to avail of our unrivalled expertise please contact us at our regional office.

Aer Rianta International Middle East W.L.L

P.O.Box 10047,
4th Floor, Falcon Tower,
Diplomatic Area,
Mananma,
Kingdom of Bahrain
Tel + 973 17537 979
Fax + 973 17533 741
email info@arime.co.bh

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BAHRAIN DUTY FREE CONTACT DETAILS
Bahrain Duty Free Shop Bahrain International AirportP.O.Box 1714, Manama
Kingdom of Bahrain
Phone: 00973-17 723100
e-mail: info@bdutyfree.com
www.bdutyfree.com

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"CADF Company is operating, since April 2004, the Duty Free Shops located in the Mezzanine floor of the newly vamped Terminal I - Cairo Airport.

CADF offers a unique shopping experience that stems from the modern layout of the shops - the professional customer service provided and the carefully selected products ranging from:Perfumes & Cosmetics - Egyptian Souvenirs, Tobacco, Liquor & Confectionary - gifts, accessories & electronics, to the ----

Gold & jewelry collection housed in the impressive Solar Boat rising in the center of the floor.

Join us --- & Shop at a Higher Level !! "

Address: Cairo Airport Control Tower, Bldg .No1 - Office No.320, Cairo Egypt
E-mail: cadf@cadfegy.net
Web: www.cadfegy.net " under construction
Tel: + 202 2688275/6/8
Fax: + 202 2688279

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Dubai Duty Free opened for business on December 20th 1983 and over the past two decades has grown to become the number one airport retailer in the world. Celebrating its 25th Anniversary in 2008 Dubai Duty Free has had a remarkable quarter century that has seen its business grow from US$ 20 million (1984) to US% 1.1 billion (2008).

Employing over 3,500 people, the operation has consistently raised the benchmark for airport retailing in the Middle East. Its founding principal of offering international travelers a wide range of quality merchandise and a high level of service in a shopper-friendly environment still holds true to this day.

In 2008 Dubai Duty Free recorded a total over 21 million sales transactions, which averages at around 58,000 transactions per day, up to 11% on 2007. Category wise, Perfumes continued to be the highest selling category at Dubai Duty Free in 2008 with annual sales topping US$ 155 million which represents 14 % of total sales. Liquor retained its No. 2 position with sales of US$ 144 million and Gold was the third highest selling category with sales of US$ 125 million.

The milestone anniversary was celebrated in a number of ways, including the publication of the book ‘Fly Buy Dubai’ which provides a fascinating insight into the origins of the duty free industry.

Innovative Promotions

Dubai Duty Free also runs innovative and successful promotions: the world famous Finest Surprise Luxury Car draw, which began as a one-off in December 1989 and continues to capture the public’s imagination. With 1000 tickets offered at US$139, passengers have the chance to win a car or more recently, a Harley Davidson motorbike with tickets cost just US$28.
On average, Dubai Duty Free presents a luxury car every week of the year, and since its inception has had over 1380 winners from 68 different countries.

The success of the Finest Surprise let to the launch in 1999 of the Millennium Millionaire which offers 5000 ticket holders the chance to win US$ 1 million. The Millennium Millionaire promotion is highly popular and has resulted in 97 dollar millionaire.

To coincide with the operation’s 25th anniversary and opening of Emirates Terminal 3, Dubai Duty Free launched its one-off ‘Multi-Millionaire’ that offered 5000 ticket holders the chance to win US$5 million in prize money.  The draw for the first US$5 million took place on 2nd August 2009.

Soaring to New Heights.

There seems to be no stopping Dubai Duty Free. Consistently high sales during its 25 years of exceptional growth have helped it to become firmly established as one of the world’s retailing giants. In July 2009, Generation Research named Dubai Duty Free as the No. 1 Airport Retailer in the world in terms of turnover, ahead of both London Heathrow and Seoul Incheon Airport.

Record sales year on year have long been the hallmark of Dubai Duty Free and the first half of 2009 shows that the operation is well on target for another bumper year. Half-year sales have reached an impressive US$ 511 million.

The operation doubled its retail space from 7,000 square metres to 15,000 with the inauguration of the new Emirates Terminal 3 that has two large Arrival Shops and four Landside Shops at the Departure providing 200 points of sale terminals. 

To date, Dubai Duty Free has received more than 150 awards from industry, media and government bodies; a testimony to the operation's mammoth success. Awards came thick and fast in 2009 and in January Dubai Duty Free was presented with the Global Traveller Award for the 'Best Duty Free Shops' for the second consecutive year. In April, at the Middle East Events Awards 2009, Colm McLoughlin, Managing Director was presented with a 'Lifetime Achievement Award in the Middle East Events Industry', which recognized his outstanding contribution towards the successful staging of events in Dubai. In May, Dubai Duty Free received its 8th consecutive Business Traveller Middle East Award for 'Best Duty Free Shopping' and its 10th consecutive 'Middle East Travel Retailer of the Year' at the DFNI Asia Pacific Awards in Singapore. 

In June, Dubai Duty Free was named 'Best Duty Free
Shopping' in the world in the 2009 World Airport survey conducted by Skytrax, an independent research company which interviewed 8.6 million passengers in 196 airports over a 10 month period.   This award is recognized as being one of the most important in the industry and Dubai Duty Free won this award for a second time, the first award was in 2004.

Contact details
P.O.Box 831
Dubai, UAE
Email address: customer.service@ddf.ae
Tel: +9714 6019555
Fax: +9714 2244164

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DUFRY (formerly known as Weitnauer) was founded in 1865 in Basel, Switzerland. In 1948 the company became a duty free distributor and in 1952 it opened its first duty free shop with direct sales to Continental European customer at Le Bourget, the Paris airport. The tax-free shop at Basel-Moulhouse airport was launched in 1962 and in 1979 the Italian operations started in Linate airport in Milan.

A genuine global company.

Dufry Ltd is publicly listed in Switzerland. Our subsidiary Dufry South America Ltd also has a separate    listing in the Brazilian and Luxembourg stock exchanges.

Dufry Sharjah Duty Free 21 years of Dufry Sharjah is truly an extraordinary achievement. Today, we over 190 employees from 21 nationalities working for Dufry Sharjah. Our retail space now covers 20,000 square feet offering an assortment of over 15,000 different products from many of the world’s finest brands. Back in 2003 with the launch of Air Arabia, we were awarded the contract to provide their on-board retail service, and Dufry remains very proud of our association with one of the most successful airlines of recent times.

Contact details: Dufry Eurasia FZE and Dufry Sharjah FZC Building 01, Cargo Terminal, Sharjah International Airport, Sharjah, United Arab Emirates Tel: +971 6 558 1145 / 46 Fax: +971 6 558 1168 Website: www.dufry.com E-mails: Rene Riedi  - Chief Operating officer (Region 3 - Eurasia and Asia) rene.riedi@ae.dufry.com Erik van der Veen – Deputy Chief Operating officer (Business Unit 8 – Middle East and Indian sub-continent) erik.vanderveen@ae.dufry.com

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EgyptAir for Tourism (El Karnak) and Duty Free Shops Company (EADFS) operated since 1962 as a dedicated duty free division of the State-owned Egypt Air. Since that time, it opened and operated many duty free shopping facilities at the most important airports in Egypt. Its turnover has increased from $39 million in 2002/3 to $70.8 million in the period July 2005 – Jun 2006 and further considerable growth is forecast in the coming years.

In September 2003 it was incorporated as a separate company and following a change in senior management, the company has undertaken a serious policy of business renewal.

To this end, it appointed Aer Rianta International (Middle East) W.L.L. in October 2004, as consultants to advise and assist in an internal change process, designed to lead the company forward to meet the challenges of the future, with a keen eye on both refurbishing/developing shops to international standards and focusing attention on all matters related to Customer Service.

The New Model
EADFS has specifically set out, in its recent contract with CityStars in Nasr City, to create a duty free retail outlet, which would showcase the company’s plans for moving forward to all the stakeholders of the company. This showcase operation incorporates the elements of change which are ongoing now inside the company and will bring it to a new level of international standard which will enhance the airports and impress airport users.

City Stars Wine Shop

Corporate Identity
A new corporate identity was launched in 2005, which depicts a modern bright, family oriented, exciting image to the customer. The colours chosen are vibrant and bold, the image portraying a family enjoying the excitement of shopping. New uniforms were introduced for the CityStars shop opening. These are now being rolled out throughout the company.

Shop designs
The company is, step by step, introducing new shop designs across its operations. The shops in Luxor Departures were designed and constructed within a very demanding turn-around to meet the needs of the new Terminal opening. Cairo Airport’s Arrivals Hall 3 was also constructed in the same fashion. Further new shops opened at Luxor and El Gouna.
With International Concession Agreements signed for both Hurghada and Sharm El Sheikh the company is in the process of constructing new shops which will provide 920 Sq. metres of sales area in Hurghada and 792 sq. metres in Sharm El Sheikh Terminal 1. This new Terminal will open in March 2007.
The company has recently signed a concession agreement to operate the duty free shops exclusively in Cairo Airport Terminal 3. This new Terminal will open in 2008. The Concession Agreement covers duty free shopping in Terminals 1, 2 & 3 until December 2016. EADFS has exclusivity in the traditional duty free departments of liquor, tobacco and perfume in both Cairo Terminal 2 and 3.

Purchasing & product range
EADFS accepted a development plan for its Purchasing division and is now introducing the recommended changes. These changes will assist greatly in focusing the energies of this key function to the company’s developing requirements. There is now more emphasis on range review which, together with initiatives in improving margins, warehousing and seeking changes in relation to the application of Customs procedures, will further improve the company’s efficiency, sales and profitability.

Strategy
It is the company strategy to compete actively for Duty Free Shopping Concessions at commercially viable locations while at the same time developing its marketing, customer service and product range.

Contact Details:
Captain Tawfik Assy (Chairman & CEO)
Ph. (002 02) 6963381/2, Fax (002 02) 6963399
Email: tawfikassy@egyptair.com.eg

Mr. Abdul Kader Katamish (Vice President)
Ph. (002 02) 2679222, Fax (002 02) 2672614
Email: abdelkatamish@gmail.com

Mde. Azza Mohamed El Din (General Manager – Purchasing)
Ph. (002 02) 2673864, Fax (002 02) 4183703
Email: azzasheira@egyptair.com.eg
Website: www.dutyfree.com.eg

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International Duty Free Trading & Agencies After 10 years of duty free experience in Europe, including duty free retail, diplomatic supply in Europe, IDFTA was established in 1984 in Cairo, mainly to acquire first class agencies for the Egyptian Duty Free Market, on commission basis according to the Egyptian Regulations. Today, IDFTA [ with its over 100 dedicated employees ] accounts as one of the major suppliers to all duty free shops in Egypt including its own.

In 1995 IDFTA decided to import and distribute confectionery and foodstuff, cosmetics, spirits and tobacco directly and to distribute these products in the duty free and domestic market. A bonded warehouse in the transit area in Port Said was built and equipped with refrigerating units specially to store all kinds of confectionery and foodstuff. Today IDFTA supplies 99% of all imported confectionery and fine foods sold at the Egyptian Duty Free outlets, as well as, amongst others, Imperial Tobacco brands, Bvlgari Perfumes, Montblanc Accessories, and a wide variety of spirits, directly from the Port Said and the airports warehouse. This has limited the "out of stock situations" to a minimum, as well as granted IDFTA the unique position of being the first duty free wholesaler operating in Egypt.

In 1996, IDFTA was granted the first ever concession for a duty free sales outlet to the private sector at Cairo Airport Terminal 1. At the same time IDFTA acquired two bonded warehouses at Terminal 1 (1 refrigerated and 1 dry) to act as a hub to supply its own shops and also other duty free outlets in Cairo with small quantities, as well as to store consignments shipped by airfreight.

In 2001 IDFTA acquired two duty free shops located at the pier of passengers' ships in Port Said. These shops are now fully operational. Furthermore the company obtained a concession to act as ship chandlers to supply all passengers' ships and transport vessels landing in Port Said until now obtaining their requirements from Cyprus, Greece etc. To be able to have enough stored goods of all kinds (including alcoholic beverages tobacco, perfumes etc.) IDFTA has completed the second phase of the Port Said warehouse project and hence enlarged the storing capacity.
In 2002 IDFTA was granted a duty free concession at Cairo Airport Terminal2 departure area. Concession covers Confectionery, gift items, watches pens etc. This outlet "The Last Minute Shop" is now fully operational.

The mission of this family owned and managed company is to be ''your dedicated partner'' in success in the Egyptian market.

Product Portfolio
Tobacco
Imperial Tobacco
Dannemann Cigars
Ritmeester Cigars
Agio Cigars

Spirits
Allied Domecq
Campari
Cinzano
Grolsch Beer
Racke International
Underberg
Glenmorangie Malt Whisky
Henkell & Soehnlein
Mozart Liqueur
Baron Philippe De Rothschild

Confectionery, Food and Beverages
Kraft Foods
Mars Confectionery
Lindt & Spruengli
Nestle Confectionery
Godiva Chocolates
Guylian Chocolates
Goldkenn
FAZER
Stork
Haribo
Swiss Delice
Villars Chocolates
Loacker
Delaviuda
Al Rifai Nuts
Jules Destroopers

Accessories
Montblanc
Bvlgari Perfumes
Salvador Dali Perfumes
Revlon Cosmetics
Guepard Perfumes
Ulric De Varens Perfumes
Rowenta
Zwilling
Clifton Luggage
Guepard Accessories
Catamaran Watches
Travel Blue Accessories
Russberrie Toys
Sunglasses (different brands)

Company Name International Duty Free Trading & Agencies
Contact Person Mr. Kamal Toulan
Position in Company Managing Director
Turnover 2003 Ca. 18 Million EURO
Address 11, RD 12 - Maadi- Cairo
Telephone +2-02-3580777+2-02-3595151+2-02-3581166
Fax +2-02-3584411
e-mail info@idfta.com.eg
Website: www.idfta.com.eg
Company Employees 100 Full-time employees
Main Clients 1- Egyptair Tax Free Shops {18 outlets}
2- Egypt Free Shops Company {24 outlets}
3- Misr Foreign Trade Company { 8 outlets}
4- IDFTA "Duty Free Shop" Port Said {1outlet}
5- IDFTA "Last Minute Shop" Cairo Airport T2
6- Cairo Airport Company {1 outlet}7- Domestic Market Egypt

Nature of Business
IDFTA is the sole agent and distributor of various blue chip companies (mainly consumer brands) including various European and American spirits brands as well as tobacco, foodstuff, confectionery, cosmetics, accessories and gift items.IDFTA is also working in Direct Import to supply all above mentioned products mainly to the duty free, but also to the domestic market through its depot in Port Said.Mr. Kamal Toulan, Managing Director of IDFTA, is also Co-founder and member of Board of Directors of Middle East Duty Free Organization (MEDFA) with seat in Dubai

Analysis of Business
Opportunities identified by IDFTAIDFTA identifies the following points as positive, promising factors/opportunities in the market:The influx of tourists and business people as well as changes in the economic and social environment are definitely increasing demand for overseas travel both inbound and outbound. This is subsequently an opportunity to IDFTA to increase sales of its products through the various outlets in the Airports as well as all the downtown free shops and Port Said.The luxury items market is growing in Egypt through passengers, diplomats, foreign organizations or returnees. It is expected that the purchase of these products will further increase through the duty free channels. This guarantees a long-term position of the company in the market.IDFTA has started to supply ship chandlers through its Port Said hub. The duty free shops in Port Said sell to passengers' ships landing in Port Said, as well as crews of vessels crossing the Suez Canal.

Marketing & Distribution
Strategic Objectives:The strategic objective of IDFTA is to be ready to diversify its operation more towards having direct imports and distribution network of imported goods which will be very attractive in the near future once the GATT agreement is in place. This will be very much feasible through a well-formulated inventory system as well as the key advantage of having the Port Said Depot in a transit area.A further objective is to improve the service provided to the existing clients and to maintain the company's position as a market leader in the brands represented. This service will mainly be reflected in higher responsiveness to customer requirements by expanding the product mix in the Port Said Depot to include spirits, tobacco, perfumes etc. to improve the sales operation directly to clients especially to Diplomats, foreign organizations and ships.

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HAMILA DUTY FREE was created in 1983 and  totally owned by Hamila   family. It’s  capital of is $ 5 000 000.  It all started with a diplomatic shop located in the heart of the city and employing not more than 50 people . Today, Hamila Duty Free counts  more than 400 employees with a management ratio of 20% and an average age of 35 years old.

Number of outlets, Activities & Current projects:
1 diplomatic shop in the heart of the city near the airport with an area of 2000sqm
3 seaport shops (1 car terminal + 1 pedestrian arrival terminal + 1 pedestrian departure terminal)
1 sea port shop for cruisers  
6 duty free shops on  5 ferry boats of the National Ferry Company CTN(Carthage, Habib, Salambo 7, Ulysse and The Venezuelos in the high season) Hamila Duty Free also supplies Tunisian embassies abroad and is the official Ship Chandler of all the Tunisian ports

Hamila Duty Free is the Duty Free operator on board of the 3 Tunisian airlines companies (Tunisair, Nouvelair and Karthago Airlines) and will very soon be the duty free operator on board of a Libyan private Airline s company Afriqiyah Airways.

We also created two subsidiaries in Morocco (Hamila Duty free Morocco ) and Libya (Hamila duty free Libya)
We are working on new concession contracts in North Africa mainly in Morocco, Algeria and Libya
Hamila Duty Free will be launching very soon  its own fashion brand (upscale clothing and accessories).

In the context of Hamila Duty Free's development, and to better serve our suppliers' needs, we created a Group Purchasing Organisation (GPO) named "Hamila Distribution", to buy, promote and monitor the marketing of your brands and products.

In addition to Hamila Duty Free as one the GPO's customers, Hamila Distribution  will be focusing on distributing your brands in all Africa, Egypt and Malta.

Product Range
We sell a range of more than 15 000 articles including:
Fragrances, Cosmetics, Tobacco, Spirits, Fashion Accessories, Electronics, White appliances, Art & Deco, Clothing, Toys, Luxury goods, Kitchenware, and Alimentary goods.

Customers’ profile
All the embassies in Tunisia
The embassies abroad
The Tunisian citizens living abroad as for their final return to Tunisia.
The passengers travelling on board of the ferries of the CTN  (80% Tunisian living abroad 20% European tourists) 
The passengers travelling through the major Tunisian sea port of La Goulette.  (50% Tunisian living abroad an 50% European tourists) 
The passengers travelling on board of the all Tunisian airlines companies  Tunisair  (70% REGULAR 30% Charter) Karthago 100% Charter, Nouvelair 90% Charter, 10% regular)

How did we get where we are
By studying the needs of our clients and doing our best to meet them (we do a lot of studies and  researches)

By offering the best products quality at very competitive prices, and by being on the top of new trends.
By having very good relations with our suppliers, we share all our strategy with total transparency 
By giving the absolute value to our staff so that we can motivate them and expect them to invest in the company 100 % of their abilities
By prospecting new markets and opportunities in the MENA region

Contact details
Adress: 52 avenue de l’artisanat LA CHARGUIA
Tel 00 216 70 838 000
Fax 00216 70 838 400

Email
Mr Tarek Hamila: CEO
tarek.hamila@ykh.com.tn

Mr Mohamed BADRA : General Manager Deputy
mohamed.badra@dutyfree.com.tn

Mrs. Mariem BEN CHEIKH:  Managing Director Hamila Distribution
mariem.bencheikh@dutyfree.com.tn  

Mr Karim MAHJOUB: General Manager of Hamila Duty Free Morocco
karim.mahjoub@dutyfree.com.tn

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JORDANIAN DUTY FREE SHOPS P.L.C.

JORDANIAN DUTY FREE SHOPS P.L.C.
Jordanian Duty Free Shops PLC. was established in 1997 with the purpose of establishing and operating duty free shops at the Hashemite Kingdom of Jordan's land, sea border crossings and Diplomat Shop in Amman to serve diplomats and non res. foreigner. JDF consider as a monopolistic duty free operator at the borders duty frees market according to agreement with the Jordanian government.

OUR MISSION:
To provide travelers across land and sea borders with high quality genuine products in a reliable and friendly shopping environment.
LOCATION:
The management of the company took into consideration that the locations of its shops are established at all the land crossing and marine borders of Jordan. They are all strategically positioned to be visible and easily accessible to all travelers.

We are:
CREDIBLE:   As we are backed up by an elite group of shareholders & managed by industry specialist.
EXPERIENCED:  With over 11 years in the field.
EXCLUSIVE: as we are the only company authorized by the Hashemite Kingdom of Jordan.
AFFORDABLE:  As we enjoy duty free incentives.
ACCESSIBLE:   over 15 outlets in 9 strategic locations across all land and sea boarder of the Hashemite Kingdom of Jordan.
MULTINATIONAL:  Provision of mix of brands – partner with renowned int’l suppliers directly.

THE DUTY FREE SHOPS WERE INAUGURATED AS FOLLOWS:
AMMAN DUTY FREE SHOP:  September 1997, It was chosen to be located in the middle of the diplomatic residence in Amman, It serves all tourists and accredited diplomats in Jordan. The ADFS caters for two categories of special customers:

• Non-Resident Foreigners: all non-resident foreigners are entitled to purchase up to USD 200 worth of duty free products from Amman DFS.
• Accredited Diplomats in Jordan: Diplomats are eligible for purchasing from the following three categories of products:
• Spirits and Cigarettes:

Every three months, accredited diplomats are entitled to a renewable quota for Cigarettes and Spirits.

• Electrical Appliances(Vacuum Cleaner, Audio System, Gas & Electric Cookers)
• Other Items(Jewerly,Cosmetics,Toys,Gift ware, Fragrances)

Diplomats are entitled to purchase Duty Free items (other than the above mentioned items) of a value up to US $420 every month.
For ambassadors upper limit is set at US $840.
KING HUSSEIN BRIDGE SHOPS (WEST, BORDERS WITH ISRAEL):  January 1998, with three shops, VIP, Departure and Arrivals.
SHEIKH HUSSEIN BRIDGE SHOP (NORTH WEST, BORDERS WITH PALESTINE): December 1997, SHB is located on the border with Israel, with one outlet serves the departures and arrivals passengers heading from Jordan to Israel and via versa.
JABER CROSSING SHOPS (NORTH, BORDERS WITH SYRIA):  April 1998, with two shops Departure and Arrivals.  
WADI ARABA SHOP(SOUTH WEST,BORDRES WITH ELAT):  May 1998
AL-KARAMA SHOP (EAST, BORDERS WITH IRAQ):  July 1998
AL-RAMTHA SHOP (NORTH, BORDERS WITH SYRIA):  March 1999   
AQABA PORT SHOP (PASSENGER TERMINAL):  January 2000
AQABA PORT SHIP SUPPLIES:  January 2000
AL-OMARI SHOP (EAST, BORDERS WITH SAUDI ARABIA):  February 2001, located on the border with KSA, with two outlets:

The passengers shop which serves the departures and arrivals passengers who heading    from Jordan to KSA and via versa.
 The shipping shop which serves the shipping vehicles.
AL-MUDAWARAH SHOP (SOUTH EAST, BORDERS WITH SAUDI ARABIA):  January 2003

New Warehouse:
During 2008 JDF started to build a new warehouse with a space of 5000 sqm at Al-Qastal area far from the capital Amman 30 km, so it’ll be easier and faster to provide JDF shops with products which will maximize its sales process.

Jaber Departure Shop:
New extension with a space of 420m2 under construction now will be adde to the existing building,and to be launch nearly at the end of Sep 2009.This along with the high traffic at our borders with Syria(North),which will alow us to add more brands and increase the quantities from our current suppliers.

AQABA PROJECT:
Jordanian Duty Free Shops Co. is in the process of establishing a department store (First Shop Company) in Aqaba city, which will be treated as local trade centre since Aqaba City is a special economic zone with low levels of taxes, the retailer will be moving into an 8,000-square-meter showroom.

The department stores will have and provide many facilities and services such as offices, apartments, entertainment facilities, food courts, bank services, shipping services, show rooms and other facilities.
The objective of the First Shop Company is to provide the department stores with the reputable well known brands from all categories such as home and electrical appliances, Toys, Perfumes, cosmetics, clothes, confectioneries, accessories and many other categories.  

THE JORDANIAN DUTY FREE SHOPS COMPANY (JDF) has followed the policy of supplying goods that satisfy the various tastes of its clients in all its shops. Those goods were chosen once they were up to the international standards of good quality, genuine trademarks and comprehensively of international brands whenever it was possible, taking into consideration the capability of competition of all ranges of prices, those products cover the following categories:
Perfumes, Cosmetics, Tobacco, Spirits, Watches, Toys, Electronics, Leather Products, Confectionary, Olive Oil and Dead Sea products.

Our Sales:
YEAR                 TOTAL SALES
2004                  $ 20,586,000
2005                  $ 28,098,000
2006                  $ 36,198,000
2007                  $ 30,792,000
2008                  $ 42,708,000
2009                  $ 25,252,000 until 30/6/2009

Contacts Details:
Address:  4th circle, Tunisia Street, Amoun Complex.
P.O.Box  941601 Amman 11194 Jordan
Tel:       +962 6 520 6666   
Fax:      +962 6 560 3571
Email: marketing@jdfshops.com
Website(Under Construction): www.jdfshops.com

Mr. Haitham Al Majali: General Manager
gmanager@jdfshops.com

Mr. Abdurrahman Eilawi : Managing Director
Ms. Abeer Al Hunaiti : Purchasing & Warehousing Director
abeer@jdfshops.com

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In February 2006, after winning the bid to run the duty free operations Aldeasa and its local partner That Es-Salasil, opened the duty free shops at Kuwait International Airport.

Aldeasa, a Spanish airport retailing company was founded in 1974. In March 2008 Autogrill acquired the entire equity of Aldeasa, which resulted in the creation of a large airport retail group, including World Duty Free, Alpha Retail and Aldeasa. Currently Autogrill is the world´s biggest provider of food& beverage and retail services for travellers.

Located in the transit area on the departure level Aldeasa That ES Salasil Duty free brings to Kuwait a variety of branded tax- free products.

With the expansion and refurbishment of the stores finished. The shop has been arranged in four different outlets.

• “The Shop”:  offers a wide variety of traditional Duty Free products (food stuff, souvenirs, tobacco…etc.).
• “ Beauty Shop” with top branded perfumes and cosmetics products and “Les Boutiques” An area for luxury brands  with specialised corners for each one of these like Cartier, Omega, Chopard and Mont Blanc, among others.
• Electronic shop: providing the latest revolutionary electronic gadgets, cell phones, cameras etc
• Gold Shop: having an enticing collection of pure gold jewellery.

With the state of the art design along with the new decor illuminates the aesthetic beauty of the shops. The shops radiate a richness of variety and bring about an alluring European flavour to Kuwait. The friendly staff is the best at providing exceptional service to customers.

The duty free also offers a unique range of promotions to the diverse multinational passengers ensuring they merrily embark on their journey. In March the much awaited draw for the stylish convertible Audi TT roadster  was held.

Transit passengers waiting to board en route flights or delayed flights can now spend time surfing the shops.

Contact Details:
Phone: +965 4337651
4315765
4332415
Fax: +965 4314306
Email: customer-service@aldeasasalasil.com.kw

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MUSCAT Duty Free

Contact Details:
Website: www.muscatdutyfree.com

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SHANFARI Expanding His Expertise Beyond The operator of Duty Free Co. LLC, Mr. Abdullah Mohamed Al Shanfari has now revealing his ingenuity to continue his Duty Free business in his own tenacity.

Downtown duty free shops in Muscat opened at the Intercontinental Hotel & Grand Hyatt Muscat, as well as Crowne Plaza Resort Salalah. HATTA Duty Free Centre is providing a great source of classic gifts for the hotel's guests, visitors, and tourists. The opening of this centre is a first step in a larger plan to open such amenities in every five-star hotel in the country. With the aim of providing internationally known products at reasonable prices. Centre aim to achieve this by utilizing huge network of suppliers, which built up over the years in the business of luxury goods. Hatta management believes such centres are vital, especially in light of the Sultanate's ever-growing tourism plans. Oman's hotels need a kind of sophisticated outlets for global brands to serve tourist interest. And HDF offers service by providing global brand names in unique style. Not to forget to cater the local customer who is not travelling but would like to buy global brands. This tiny cottage is expected to blossom into a gigantic business and spread its wings.

Apart from Hatta Duty Free, the first Cigar outlet in Oman opened in Grand Hyatt Hotel Muscat. It stocks the traditional range premium cigars, cigarette and accessories. It designed for great chance to relaxing, unwinding the humdrum of today's automated living yet staying in one place. HDF target connoisseurs that seek high level of sophistication, quality service and prestige. Having experienced in international retail, centre always give the brand for introduction locally where It knows the market so it would easily to expand as soon as It smell success.

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Phoenicia Trading Afro-Asia S.A.L (PTAA) was established in 1980 and it acquired the Duty Free concession for operations and management at Beirut International Airport jointly with AerRianta International in 1980, bringing unrivalled expertise to the business of Duty Free retailing and International airport management.
PTAA has extensive international experience in the management and supply of Duty Free operations in 10 countries. It is world famous for its development of new cigar concepts at international airports. It is also the exclusive distributor of Cuban cigars for Middle East and Gulf countries, Africa, Cyprus, Greece, Malta, Turkey, Afghanistan and Pakistan. www.phoenicia.com.lb
'click for Arabic info'

Phoenicia Trading Afro-Asia S.A.L (PTAA)
Phone: +961 1 367200
Fax: +961 1 374674
E-mail: info@phoenicia.com.lb

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QATAR DUTY FREE , a subsidiary of Qatar Airways has been experiencing continued and significant growth. The existing duty free shop opened its doors for business on the 31st of July 2001 and over the past four years has been fortunate in experiencing phenomenal growth within its shops, arrivals, departures and VIP lounge. It enjoyed 78 per cent increase in net profits last year over the 2004 levels and 58 per cent growth in turnover year on year. This growth has been achieved primarily through the exceptional increase in passenger traffic at Doha International Airport. In response to this rapid growth in passenger numbers, Qatar Duty Free has, in partnership with its suppliers, developed a retail offer that aims to meet the increasing high expectations of our customers.

Qatar Duty Free has invested more than $1m in refurbishing the existing shopping facilities in the departures area, which was completed late last year.

The new-look Qatar Duty Free sells a huge range of items, offering passengers a wider choice of products at the best prices and a thoroughly enjoyable shopping experience.
Qatar Duty Free stocks product lines ranging from perfumes, cosmetics, beverages, food and toys. Qatar Duty Free is also proud to announce the arrival of leading international brand Bvlgari watches and Jewellery as the first in the region.

Work has already begun on the new $5.5bn Doha International Airport, a state-of-the-art facility that will be built on reclaimed land and opened in phases beginning in 2009. The new airport will have a larger duty free shopping area that will compete at the highest levels with many of its rivals around the world.

Promotional activities are an exciting element of the retail offer at QDFC, targeting sectors of the travelling public to tempt them into and to spend in the shops.

Every month there are a multitude of special promotions run throughout the shops, offering gifts with purchase, value for money purchases and multibuys. Qatar Duty Free has also aimed to provide its customers with the best value for money in its cash and Car draws. Prestigious car marques like Porsche, BMW, Mercedes and Maserati are some of the brands that are on raffled with tickets at the most competitive prices in the region.

The Qatar Duty Free "Destination Millionaire" has been a great success with our customers. With a limited numbers of tickets priced at 450 QAR, this is the opportunity for anyone to win 1 Million Qatari Riyals.

Mr Keith Hunter
Senior Vice President

Mr Bill Maxwell
Senior Advisor/Consultant

Mr Devesh Kuwadekar
Marketing Manager

Qatar Duty Free Company
Building No 3, Gr Flr,
Next to Kahrama,
D Ring Road, Mall Roundabout,
P O Box 22553,
Doha, Qatar
Phone: +974 449 6365
Fax:     +974 467 5685
www.qatardutyfree.net

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Saudi Arabian Airlines Catering's first major diversification from the core business was to develop and manage Saudi Arabian Airlines' onboard sales program "SKYSALES". Since its introduction in 1985, this division has seen considerable growth, making giant strides, winning many International awards and maturing into a consistent and solid business.

The strategy of "SKYSALES" has been to continuously improvize and innovate on the product mix and provide quality service to the wide spectrum of passengers carried by Saudi Arabian Airlines. The product mix is updated once in every 4 months wherein 25-30% of the products are replaced. Besides the conventional inflight product range of world famous designer fragrances and gift items, Skysales also offer traditional and relegious souvenirs and products, which are exclusively made for Saudi Arabian Airlines.

In addition to the award-winning onboard sales, one can visit our easy-to-use, informative and attractively laid out website www.saudiairlines.com to avail the pre-order and mail order service offered by Skysales.

Shawgi M. A. Mushtag
Vice President Catering
Saudi Arabian Airlines C.C. 701
Jeddah 21231 Saudi Arabia
Tel. 02 686 4830
Fax 02 686 1864
E-mail : smushtag@saudiairlines.com.sa

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TFWA Company Profile Founded in 1984, TFWA is the world's largest Duty Free and Travel Retail Association, with a membership of more than 400 premium brands, supplying the global duty free and travel retail markets. The Association is a non-profit international organisation built on strong ethical foundations based on the "by the trade for the trade" concept.
TFWA's mission is to enable and empower the Duty Free and Travel Retail industry by providing the opportunities and the tools for brand and market growth.

The core activities of the Association The core activities of the Association, which facilitate members and the broader industry, include the organisation and implementation of exhibitions, showcasing current and new products to buyers in the global travel retail market; organising conferences and seminars which provide the industry with a platform for debate and discussion on the key topics and issues affecting the market now and in the future.

TFWA Trade Exhibitions

A network of brands and buyers The industry's major event of the year is the TFWA World Exhibition, held annually in Cannes in October. Attracting more than 500 exhibitors and over 5,000 visitors, TFWA World Exhibition has become the global event that cannot be missed.

Equally, in the Asia Pacific region, TFWA Asia Pacific held in Singapore annually in May has rapidly become the key event for the industry with a very specific focus on the crucial developing regional markets. It is the main opportunity to meet in one place and at one time a network of buyers and industry executives from across the entire region. This exhibition welcomes 250 exhibitors and approximately 2,000 visitors.

Organiser of key conferences and workshops Alongside TFWA World Exhibition and TFWA Asia Pacific the Association is establishing its role as the organiser of key conferences, workshops and seminars for the industry.
The conferences already in existence at both Cannes and Singapore are further enhanced by events with a specific focus on regional, commercial and product issues.

Other events organised by TFWA include: The Middle East Duty Free Conference which takes place in Dubai in November is managed by TFWA in partnership with Moodie International.

The GATE ONE Conference co-organised with ACI Asia Pacific (Airports Council International), running concurrently with TFWA Asia Pacific, is designed to present airport decision makers with important information and support in developing their strategies to develop commercial opportunities.

A sharp point of view on the industry

Research To keep pace with this ever changing industry, TFWA also undertakes research studies such as the following reports; Asia Pacific's Travelling Consumer in 2001, the Trends and Behaviour of Japanese International Travellers in 2002, the European Consumers as Travel Retail Customers in 2002, the JTM/TFWA Japanese Traveller Study in 2003 and the Chinese Outbound Travelers (AC Nielsen) in 2005.

Corporate Development The main areas of responsibility for the Corporate Development Department are the evolution of statutes and Association rules and regulations, membership development and relations with international Duty Free / Travel Retail bodies.

The Association aims to encourage close relationships between suppliers and operators worldwide, to play a part in representing the interests of its Members and the industry as a whole and, in particular, provide business support for the industry with unrivalled products and services.

One of the aims of TFWA is to help bring together the various players of our industry on a global level in order to build partnerships, alliances and co-operation from which the entire industry will benefit.

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Traveller Limited is an in-flight services company within the renowned Chalhoub Group which has completed over 50 years of existence. With offices based in the Chalhoub Headquarters at Jebel Ali, Dubai -UAE, the company provides services and supply of in-flight programs to airline companies in the Middle-East region.
Following the group philosophy of 'Commitment to Excellence', Traveller Limited with over 15 years of experience and focus, caters to the rapidly expanding travel retail market, making them the preferred and reliable choice for airlines in the Middle-East region.

Their tailor made services encompass:-
Products for Sales on board: Perfumes and Cosmetics from prestigious brands like Estee Lauder, Dior, Lancôme, Gucci, Dolce & Gabbana, Hugo Boss, Calvin Klein, Carolina Herrera, Giorgio Armani, Yves Saint Laurent, Dunhill, Diesel, Davidoff, Clinique, Bobbi Brown, Issey Miyake,  Molton Brown, Narciso Rodriguez, Ralph Lauren, Jean Paul Gaultier, L’Occitane, Jo Malone, Paco Rabanne, Versace, Vera Wang, Givenchy and many more.
Accessories and corporate gifts from Swarovski, Pierre Cardin, Cerruti watches, Lacoste, St. Dupont, Waterman Pens & Tumi. Products are suggested after identifying and analyzing the passenger profile and necessities of the In-flight Duty Free services per sector.

In-depth training of the cabin crew: Extensive and continuous training, promotion and development of the airline staff for in-flight sales. Weekly, fortnightly and monthly training sessions are conducted for Cabin crew updating them on brand awareness, the new products available, product knowledge, selling techniques and tips. Refresher courses and seminars are also conducted from time to time.

Conducting promotion and incentive programmes for passenger & crew: The company designs and implements procedures for enhancing on board sales by way of promotions for passengers and crew.

Advertising and Brand exposure: Implement aggressive advertising, marketing and promotional strategies to maximize sales potential by way of increased brand visibility and exposure. Brand support in terms of implementing marketing calendar in line with the global marketing strategy of the suppliers.
Publishing in-flight magazines: Creating the relevant in-flight Duty Free magazines for distribution on –board and other motivational and promotional programs.

Solid infrastructure in terms of support services like Logistics and Warehousing, Information Technology, Human Resources, Legal Services, Financial Services, Marketing and Administration Services.

The above factors coupled with expertise and regional know-how has helped Traveller Limited to become the catalyst between suppliers and clients, commercializing this wide range of services to Airline retailing Industry in the Middle East making it a one stop shop for airline customers. The company today maintains a portfolio of more than 14 satisfied airline clients like Emirates Airlines, Etihad Airways, Saudi Arabian Airlines, Qatar Airways, Middle East Airlines, Kuwait Airways and Egypt Air  to name a few. 

A strong commitment to excellence, adaptation to the market trends without compromising on quality standards, focus and determination by dedicated team players, have helped Traveller Limited to be the preferred choice for suppliers and airline clients. 

Traveller Limited Contacts:
Mr. Rami MADI (General Manager)
Traveller Limited
P.O. Box: 17765
Jebel Ali, Dubai, UAE
Tel: + 9714 8045400
Fax:+ 9714 8045449
Email: travelller@mailmac.net

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We operate a true Travel Retail business, improve and expand our existing shops,
We manage our all operations directly,
We staff all of our shops with our own employees,
We order, we deliver, and we optimize our logistic system and computer system,
We organize a monthly training of our staff,
We optimize different synergies created by our process system among buying operations & centralized negotiations with suppliers,

We do optimize logistic and financial functions in order to maximize revenues.

Our Strategy for future is built on

• Right & competitive prices
• Wide & best products quality offering
• Innovative shop concept fitting & store designing
• Having good & exceptional suppliers – sharing transparency & strategy
• Day to day challenge for our well trained staff
• Full confidence ambiance focused on customer needs
  
  

Our current locations of Duty Free Shops in Africa

• Dakar (Senegal) – Airport – Departure & Arrival
• Lome (Togo) – Airport – Departure
• Cotonou Benin) – Airport – Departure & soon Arrival
• Brazzaville (Congo) – Airport – Two doors in Departure
• Brazzaville (Congo) – Border Diplomatic shop in Port
• Pointe-Noire (Congo) – Airport - Two doors in Departure
• Pointe-Noire (Congo) – Diplomatic shop in Port
  
  

New signed concession contract (Shops under construction & decoration)

• Hassi-Messaoud (Algeria) – Airport – Departure & Arrival
• Bejaia (Algeria) – Airport – Departure & Arrival
• Dakar (Senegal) – New Mole “4C” New concept store Down town
  
  

Download PDF file for more details.

SARESCO Duty Free Contact:

Mr. Claude BENITAH (Chairman & CEO)
13, rue de Monceau,
75008, Paris - France

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The Mauritius Duty Free Paradise Company Limited (MDFP) owned 80% by Airports of Mauritius Limited (AML) and 20% by the State Investment Corporation (SIC) has been created on 26th March 2002 to take over the activities of World Duty Free ( Mauritius). Located in the premises of SSR International Airport, MDFP presents a unique opportunity to the traveller who may indulge in soulful shopping taking all advantage of the congenial environment and ideal facilities afforded to him.

MDFP operates three shops namely:

1. Departure shop
2. Fashion Shop
3. Arrival shop

MDFP covers an area of 296 square metres and 822.5 square metres in the arrival and departure shops respectively. Opened 7 days a week and offering a service round the clock, these shops house a tempting array of global brands. The Rodrigues Duty Free Paradise at the arrival and departure in Rodrigues airport also cater for an interesting market.

At par with its global counterparts, MDFP receives all novelties at the same time or immediately after they are launched abroad. Various types of marketed products include alcohol and liquors such as whisky, champagne, wine, gin, beer and cognac; tobacco, perfume, chocolates, jewelry, glasses, watches, electrical appliances, mobile phones, crystal products as well as products made in Mauritius, including shirts, T-shirts, swimwear, handicraft and souvenirs are likewise on sale.

The duty free shops have been designed with the customer in mind, offering the latest products in the marketplace at enviable prices and are manned by friendly staff that will always do their best to fulfil customers' requests.

CONTACT DETAILS

Contact person:
Mohinder Shakeel DYALL
Chief Executive Officer

Mauritius Duty Free Paradise Co. Ltd
SSR International Airport, Plaine Magnien, Mauritius
Tel: 230 637 6200
Fax: 230 637 6024
E-mail: msdyall@mdfp.mu

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	Shahed Duty Free Shops Co. We would like to brief our company’s background and activities as under: Management and exclusive operation of Duty Free Shops in Iran granted to our company in 1985, since then we have been updating and expanding our activities and shops.
We have shops in ten international airports of Iran namely: Tehran Mehrabad airport, Isfahan, Shiraz, Mashhad,  Tabriz,  Ardebil,  Sari,  Yazd, Gorgan, Uromieh international airports and eight land boarder transit shops namely: Bazargan, Astara, Djulfa, Bilesavar, Incheboron, Sero, Khosravi and one Seaport shop in Bandar Anzali (Caspian Sea). Our main sales volume is in Tehran Mehrabad airport that we operate in outlet and inlet, incoming passengers are allowed to use their passenger tax exemption to purchase their needs from our inlet shops. Our annual turn over is about 50 million DLR and we operate with 150 employees. The products we sell in our shops are: In outlet Mehrabad airport: we offer: Caviar, Saffron, Carpets, Fragrances Cosmetics, Travel necessities, Chocolates, Cigarettes, Toys, Film & Cameras Ladies Bag and some other itmes. Inlet shops: we mainly offer household appliances, Audio & Video products Electronic items, Bicycle, Sewing Machines, China & Glass ware, fabrics that have to be imported, we have the possibility for export of Iranian handmade carpets, Caviar, handicrafts, dried nuts and sweets. We also hold an international quality certificate ( ISO 9001-2008) from S.G.S that enable us to establish and operate Duty Free Shops at outlets and inlets.
Contact Details: Managing Director: Mr. Hooshang Nasri Tel: 0098 21 88630446-8 Fax: 0098 21 88630555 Contact Person: Mr. Kamal Lavasani (Commercial Manager) Commercial Dept.: Tel : 0098 21 88630434-5 Mobile No. : 0098 912 816 3235 E-mail : info@SDFSC.com TOP

	Alpha Orient Lanka (AOL), the leading duty free retailer in the Bandaranaike International Airport in Colombo - Sri Lanka, is now managed by Aldeasa, a subsidiary company of Autogrill Group, the leading operator of Food & Beverage and Retail services for travelers worldwide.
AOL who retails liquor, tobacco, perfume and confectionery, has its presence both in the arrivals and departures lounges with two duty free shops spread across more than 6,000 square feet. The high standards AOL maintains, keep the shops in line with international travel retail benchmarks. Exciting shop appearance, world renowned brands, friendly service, competitive prices and amazing offers have made Colombo a popular duty free hub in the South Asian region. With a highly motivated team, ongoing staff training and regular market researches, AOL continues to provide a memorable and outstanding shopping experience to all its customers.
Contact  Details: Mr. Maher Qassab General Manager – Asia    Alpha Orient Lanka Limited 8 - 4/1, 4th Floor York Arcade Building Layden Bastian Road Fort, Colombo-01 Sri Lanka Tel       : 0094 112 431 581 Fax      : 0094 112 431 580 Email : mqassab@alpha-group.com